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Repair shop software · online work orders Every repair, from intake to delivery.

Every device becomes a service order with a number and a PIN. Customers approve the quote through a link and follow the repair in a portal with your repair shop's name and logo. All in the browser, on computers and phones.

Get started → How it works
Order with number and PIN Quote approved by link Portal with your brand No order limit
Built for repair shops and service centers
Phones/ Computers/ Electronics/ Network equipment/ Home appliances
The problem

The device came in. But which stage is it in?

As a repair shop grows, notebooks and spreadsheets can't keep up: a device disappears on the bench, a quote gets lost in a chat and customers keep calling to ask.

01

A device comes in at the front desk and nobody knows whether it's on the bench, waiting for a part or ready for pickup.

02

The quote is agreed over the phone or in a loose message. Later, it's hard to remember what the customer authorized.

03

Customers call or write all the time to ask about their device, and the front desk stops everything to answer.

How it works

From the front door to delivery to the customer.

Every device goes through the same stages, and everyone can see which one it is in.

01

The front desk opens the order

The device becomes a service order with a number and a PIN. From then on, the order moves through clear stages.

02

Bench and quote

The technician assesses the device on the bench and the order moves on to the quote. Parts stock lives in the same panel.

03

The customer approves by link

The customer gets a link to approve the quote. They approve from a phone or a computer and the order moves on.

04

Quality check, report and delivery

Before delivery, the order goes through the quality check and the technical report. Warranty and RMA are recorded in the same system.

The end customer

Customers follow the repair without having to call.

They choose how to follow it: by creating an account in your shop's portal or with the order number and PIN.

Portal

A portal with your brand

Customers create an account, follow their orders, approve quotes and talk to the shop. The portal carries your company's name and logo.

Order + PIN

Order number and PIN

Customers who prefer not to create an account check progress with the order number and the order's PIN.

Email

Email updates

Updates go out in your company's language (Portuguese, Spanish or English), with your country's currency and date format.

Using Rebeca, AutoAgencia's AI assistant, on WhatsApp? She also tells customers how the repair is going.

Features

What a repair shop needs, in one panel.

Service orders, parts stock, warranty and finances in the same panel, for the front desk, technicians, supervisors and managers.

It works in the browser, on computers and phones. There is nothing to install.

👥

Team with roles

Front desk, technician, supervisor and manager, each with their own role in the panel.

🛡️

Warranty and RMA

Track warranty and RMA alongside the service order, with no separate spreadsheet.

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Parts stock

Your repair shop's parts stock lives in the same panel as the orders.

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Invoices and finances

Your shop's invoices and finances in one place, with paid-invoice revenue in the reports.

Reports

Numbers measured from your own shop's data.

Reports come from the orders and invoices your team records, not from market averages.

on-time deliveries
orders delivered within the deadline
rework rate
work that had to be redone
average repair time
how long the bench takes, on average
revenue from paid invoices
only what was actually paid counts
Your AI team

The AI team that works for you

Each agent is a specialist virtual employee: it sets things up, keeps you informed, monitors and brings sales and market intelligence to your business. Orion coordinates the team and Zion is with you day to day.

Orion

Orion

Team Coordinator

Agency director: understands the goal, breaks down the problem, brings in the right specialists and consolidates the result into an executive plan.

Zion

Zion

Onboarding Concierge

An extraterrestrial robot that masters technology, AI and AutoAgency: the customer's companion and concierge inside the app — guides you, checks your account, walks you through onboarding and routes missions with context.

Murilo

Murilo

Repair Shop

Checks open service orders, the status of each order, quotes waiting for approval and delivery deadlines in the chat.

Pricing

One monthly subscription for the whole shop.

Team panel, customer portal and email updates, with no limit on service orders.

AIRepairFlow · Repair shop management
{{price:airepairflow:monthly|see pricing}}per month

A monthly subscription with the full panel for your team, the customer portal and email updates. No limit on service orders.

Subscribe through AutoAgencia →
no order limit · works in the browser · annual plan available
What's included
  • ✓Service orders — number, PIN and stages from intake to delivery.
  • ✓Quote approved by link — customers approve from a phone or a computer.
  • ✓Customer portal with your brand — your shop's name and logo.
  • ✓Team with roles — front desk, technician, supervisor and manager.
  • ✓Stock, warranty, RMA and finances — in the same panel.
  • ✓Reports and email updates — reports measured from your data and updates in the company's language.
Frequently asked questions

What people ask before they start

Who is AIRepairFlow for?
Repair shops and service centers: electronics, computers, phones, network equipment and home appliances.
How does the customer approve the quote?
Through a link. It opens on a phone or a computer, they see the quote and approve it. Customers can also follow the order in your shop's portal.
What is the customer portal?
A page with your shop's name and logo where the end customer creates an account, follows their orders, approves quotes and talks to the shop. Customers who prefer not to create an account check the order with the order number and PIN.
In which language do customer updates go out?
Email updates go out in the company's language (Portuguese, Spanish or English), with the country's currency and date format.
Does Rebeca report on the repair over WhatsApp?
If the company uses Rebeca, AutoAgencia's AI assistant, on WhatsApp, she tells customers how the repair is going.
Do I need to install anything?
No. AIRepairFlow works in the browser, on computers and phones.
Is there a limit on service orders?
No. The subscription does not limit the number of orders.
Does AIRepairFlow issue electronic tax invoices?
No. It tracks your shop's invoices and finances, but it does not issue electronic tax invoices.
How much does it cost?
AIRepairFlow is a monthly subscription with the team panel, the customer portal and email updates, with no order limit. Monthly price: {{price:airepairflow:monthly|see pricing}}. There is also an annual plan, equal to 10 monthly payments.
What should a repair work order include?
Customer details, device, reported fault, quote, deadline, status and the customer's approval. In AIRepairFlow each work order also has a number and PIN so the customer can follow it in the portal.
Does it work on a phone?
Yes. AIRepairFlow runs in the browser on computer and phone with nothing to install, and the customer portal opens on a phone too.

Online work orders: from the counter to pickup

Paper and spreadsheets lose devices, quotes and deadlines. Work order software logs every repair and lets customers follow along without calling to ask.

Work order software with a number and PIN

Every device that comes in becomes a work order with a number and PIN. The team logs the fault, quote and progress, and the customer checks the order by its number, no account needed.

Quotes approved by the customer through a link

The customer gets a link, opens it on a phone or computer, sees the quote and approves it. No missed calls waiting for an answer: the repair moves as soon as they approve.

For phone, computer and electronics repair shops

AIRepairFlow serves electronics, computer, phone, network equipment and appliance repair shops. It runs in the browser on computer and phone, with email updates in your company's language.

Every device in its place, every customer well informed.

Service orders from intake to delivery, quotes approved by link and a portal with your brand.

Get started → See all the details
Built by AutoAgencia Agents